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Terms of Service

Last updated: May 22, 2024

1. Definitions

  • "Server"/"servers" refers to the service we provide with programs executing within containers and the data associated with that container.
  • "We", "us" and "our" refer to the entity of pella.app
  • The terms "user", "client", "customer", "your" and "you" refer to you as a visitor of pella.app
  • Anything related to "your servers" or similar, refers to servers which you have access to, including as a sub-user.

    • 2. Rights we reserve

    We reserve certain rights:

  • To suspend your access to our services at any time as we see fit.
  • To modify data associated with your account such as our server billing currency "coins" as we see fit.
  • To erase or suspend access to data associated with your servers including files and databases
  • To process data/files uploaded by you to your servers as is neccesary for our legal and safe operation and to provide the best service we can.

    • 3. Limited liability

    All users must conform with our acceptable use policy, failure to do so may result in your access to our services being revoked/suspended. Activities that are considered not acceptable include:

    4. Acceptable Use Policy

    pella.app should not be held liable for incidents such as but not limited to hardware failure, fire/water damage and downtime. We recommend users to take off-site backups for important data in case of an unlikely data loss.

  • Illegal activities/knowingly handling illegal content - including activities illegal in the United States of America and the user's current country they reside in.
  • Activities designed to consume computational resources such as crypto currency mining or purposefully excessively consuming disk space unnecesarily.
  • Attempts to DDoS/cause harm to other individuals or businesses.
  • Running scanners that scan the internet, for example checking every IP address for a certain service running.
  • Running bruteforce/password guessing attacks off of our services.

    • 5. Promotions

    We may run promotional offers, however we do not guarantee that promotions will always be usable and we reserve the right to cancel any promotional offer at any time or modify it's terms.

    6. Account/service deletion

    If you delete your account or a service provided by us, you accept that the associated data will be erased, and we do not guarantee we will/can recover it. This includes paid services/goods that are chosen to be deleted by the user. Users accept that deleting their account will delete all associated services/goods.

    7. Changes to these terms

    We may update our Terms of Service from time to time. The most current version of the Terms will be available on our website, and we will indicate the date of the latest revision. We reserve the right, at our sole discretion, to modify or replace any part of these Terms of Service at any time by posting the updated terms on the website without prior notice to you.

    Your continued use of the Service following the posting of any changes to the Terms constitutes acceptance of those changes. It is your responsibility to review these Terms periodically for any updates or changes. If you do not agree with the new Terms, you should discontinue your use of the Service.